NB This page is for customers ordering from our website (i.e. non-wholesale). If you are a wholesale customer please contact firstname.lastname@example.org for updated tracking details.
Free Shipping Australia Wide*
*on all orders over $100.00 AUD
Orders under $100
$8.00 Australia Wide
Standard (Australia Post eParcel)
AU East Coast: 3-5 business days from order dispatch
AU West Coast: 5-7 days from order dispatch
Signature is required on delivery. If no-one is available to sign for your delivery, your parcel will be taken to your local post office unless you arrange otherwise online at Australia Post.
Faulty or Damaged items
Please notify us of faulty or damaged goods within 14 days of receipt. We will gladly replace or credit you, and will refund any return delivery costs incurred.
We want you to love you Loog! If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
PO Box 1052